I'm Chris
Thank you for visiting. This is where I share things that I think are interesting, provocative, and/or cool. To make a living, I work hard with the Team of smart folks at DiscoverTec. We help people make things on the web. Better.
Posts tagged design process
Jun27
Aug9
Master Planner: Fred Brooks Shows How to Design Anything→
This was quoted on SVN, great interview. I especially thought the lead was very well done:
“You can’t accelerate a nine-month pregnancy by hiring nine pregnant women for a month.”
Great insight for people who make their living by managing expectations.
Jul21
Tenfold Collective Branding Process→
Jul6
Clients say the darnedest things #1
I’ve been kicking around the idea of creating an ongoing series of posts that chronicle my interactions with our customers. I’ve seen these types of posts on other design/tech blogs and by and large they’re cynical, smarmy and downright negative. So I’m going to start up a nice one.
I’m sure there’s some exceptions out there but as far as I know, every business needs customers. So if most of, if not all of us, need customers, why are blogs posts on them so gloomy and pessimistic? My 2 cents…
Because like anything else in life you need, sometimes customers can be a real pain in the tail. And that’s why I love them so much! If customers were easy, A.) I’d be out of a job and B.) all of our jobs wouldn’t be nearly as much fun.
The fact of the matter is customers can give you insight and perspective into their industry, and business in general, that will not only make the final product that much more authentic and ultimately successful, but enrich you as a professional designer of the web.

