Thank you for visiting. This is where I share things that I think are interesting, provocative, and/or cool. To make a living, I work hard with the Team of smart folks at DiscoverTec. We help people make things on the web. Better.
Apr18
Great stuff as always from SVN, the follow-up comments are especially insightful as well. I’m not sure if everyone understood the underlying message of this post the way I did, it’s not about if you care or not, but rather to what degree.
Departmental hedges grow fast and tall if not trimmed with vigor.
Feb20
To be truly great, we have to understand the motivation of our clients, maintain constant two-way communication with shockingly uncreative people, get a firm handle on copywriting and how that craft exists symbiotically with the visual element, and foresee how the finished whole will be greater than the sum of the bits and pieces we spent hours obsessing over. All of these factors cascade into the final product.
(Source: inspireux.com)
Aug4
I really enjoyed reading this post by Whitney Hess on communicating with clients when they suggest questionable design/usability ideas.
It’s interesting to think of framing the process of pushing back on a client around the concept of assertion rather than confrontation, great read for anyone that works closely with clients (or an internal design committee at their own organization).
Jul6
I’ve been kicking around the idea of creating an ongoing series of posts that chronicle my interactions with our customers. I’ve seen these types of posts on other design/tech blogs and by and large they’re cynical, smarmy and downright negative. So I’m going to start up a nice one.
I’m sure there’s some exceptions out there but as far as I know, every business needs customers. So if most of, if not all of us, need customers, why are blogs posts on them so gloomy and pessimistic? My 2 cents…
Because like anything else in life you need, sometimes customers can be a real pain in the tail. And that’s why I love them so much! If customers were easy, A.) I’d be out of a job and B.) all of our jobs wouldn’t be nearly as much fun.
The fact of the matter is customers can give you insight and perspective into their industry, and business in general, that will not only make the final product that much more authentic and ultimately successful, but enrich you as a professional designer of the web.
